About Proficuous Solutions

Offshore teams that feel like an extension of your office

Proficuous Solutions helps recruitment agencies and businesses scale with dedicated offshore teams for Recruitment Outsourcing, Payroll, and Accounting & Finance operations.

Our Story

Proficuous Solutions was founded in 2015 by Jigar Kapadia & Poonam Kapadia with a simple idea – help recruitment agencies and businesses scale their operations through reliable, process-driven offshore teams in India.

We started by supporting UK healthcare recruitment agencies with compliance-heavy, time-consuming back-office processes. Over time, our clients trusted us with more – sourcing, bookings, payroll, credit control, and accounting support. What began as a small support function has grown into a full-fledged offshore delivery partner for recruitment and service-based businesses.

Today, Proficuous Solutions operates as a trusted extension of our clients’ offices – combining recruitment operations expertise with strong back-office capabilities to deliver consistent, high-quality outcomes.

Who we are today

  • Offshore partner for recruitment, payroll, and finance operations
  • Strong focus on UK, EU & ANZ recruitment businesses
  • Dedicated, client-specific teams – not shared resources
  • Process-driven delivery with measurable KPIs

Our Mission, Vision & Values

Behind every process, tracker, and SLA is a simple philosophy – build long-term partnerships based on reliability, transparency, and ownership.

Our Mission

To help recruitment agencies and businesses scale smarter by providing skilled offshore teams that deliver consistent, high-quality work with transparency and accountability.

Our Vision

To be the most trusted offshore partner for recruitment operations, compliance, payroll, and finance – known for reliability, process excellence, and long-term partnership.

Our Core Values

  • Ownership – We take responsibility for outcomes, not just tasks.
  • Transparency – Clear communication and reporting.
  • Partnership – Your goals become our goals.
  • Excellence – Continuous improvement in everything we do.

What We Do

We build dedicated offshore teams that work exclusively for your business and align with your processes, tools, and KPIs.

Recruitment Outsourcing (RPO)

End-to-end recruitment support for staffing and healthcare agencies – from sourcing and registration to compliance and bookings.

  • Sourcing & CV screening
  • Candidate registration & interviewing
  • Compliance, documentation & audit support
  • Bookings & candidate engagement

Payroll Outsourcing

Specialist payroll support built for high-volume recruitment businesses and service organisations.

  • Timesheet collection & validation
  • Portal & e-timesheet handling
  • Payroll uploads & reporting
  • Candidate payroll queries

Accounting & Finance Outsourcing

Finance back-office support that keeps your numbers accurate and your cash flow visible.

  • Accounts receivable & collections
  • Accounts payable & reconciliations
  • Bank reconciliations
  • Management reporting & dashboards

Our Delivery Teams

We operate with structured, specialised teams that ensure fast turnaround time, accuracy, and seamless workflow across recruitment, payroll, and finance.

Sourcing & Registration Team

Posts jobs, searches CVs, conducts pre-screening, and ensures only suitable candidates are moved into your recruitment pipeline.

Compliance From Scratch Team

Collects and verifies all framework-required documents – including DBS, references, immunisations, trainings, NMC, right-to-work checks, and more.

Compliance Maintenance Team

Tracks document expiries, manages renewals, and ensures candidates remain fully compliant so you don’t lose bookings or revenue.

Bookings & Placement Team

Manages candidate availability, books shifts, conducts pre-shift inductions, and reduces cancellations by maintaining close engagement with your workers.

Payroll Team

Handles timesheet approvals, payroll uploads, reports, and payment-related queries, ensuring accurate and timely payroll cycles.

Credit Control & Accounts Team

Supports accounts receivable, collections, reconciliations, and financial reporting to improve your cash flow and reduce aged debt.

Why Clients Choose Proficuous

We don’t just provide people, we provide structured teams with clear ownership, process, and performance.

  • Industry Expertise

    10+ years supporting UK recruitment agencies, healthcare staffing, and service-based businesses.

  • Dedicated Team Model

    Your offshore team works only for your company and is trained in your workflows, systems, and KPIs.

  • Cost Efficiency

    Save significantly on delivery costs while maintaining or improving quality and turnaround times.

  • Process-Driven Delivery

    SOPs, trackers, SLAs, compliance checklists, and continuous performance reviews.

How we work with you

  • Structured onboarding and knowledge transfer
  • UK shift coverage where required
  • Work inside your ATS, CRM, payroll or accounting system
  • Regular reporting, reviews, and optimisation

Leadership & Philosophy

Proficuous Solutions is led by founders Jigar Kapadia & Poonam Kapadia, who bring a deep understanding of recruitment operations, compliance, and business process outsourcing.

Their hands-on involvement, combined with a strong internal management team, ensures consistency, accountability, and long-term partnership with every client we work with.

“From day one, our philosophy has been simple – build offshore teams that genuinely feel like an extension of your office. Reliability, transparency, and consistency are the principles we stand by.” — Jigar Kapadia & Poonam Kapadia, Founders

Ready to explore how an offshore team can support your growth?

Share your requirements and we’ll come back with a tailored proposal for recruitment, payroll, or finance support.

Book a Discovery Call